.ticket-panel{--ticket-line:var(--line,#dce4d9);--ticket-green:var(--green,#286645);color:var(--ink,#19312b)}.ticket-panel .section-title{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:26px 0 22px}.ticket-panel h2{font-size:24px;line-height:1.2;letter-spacing:-.5px;margin:0}.ticket-panel .section-title p{color:var(--muted,#66766d);font-size:13px;margin:8px 0}.ticket-panel button,.ticket-panel input,.ticket-panel select,.ticket-panel textarea{font:inherit}.ticket-panel button{border:1px solid var(--ticket-line);border-radius:7px;padding:10px 14px;font-size:12px;color:var(--ink,#19312b);background:white;cursor:pointer}.ticket-panel button.primary{color:white;background:var(--ticket-green);border-color:var(--ticket-green)}.ticket-panel button:disabled{opacity:.55;cursor:default}.ticket-panel button:focus-visible,.ticket-panel input:focus-visible,.ticket-panel select:focus-visible,.ticket-panel textarea:focus-visible{outline:3px solid #9eb782;outline-offset:2px}.ticket-panel label{display:block;font-size:12px;font-weight:600;margin:0}.ticket-panel input,.ticket-panel select,.ticket-panel textarea{display:block;width:100%;min-width:0;border:1px solid #c8d5c8;border-radius:7px;padding:10px 12px;margin:6px 0 0;background:white;color:inherit;font-size:14px}.ticket-panel textarea{resize:vertical;min-height:100px}.ticket-tools{display:grid;grid-template-columns:minmax(150px,1fr) minmax(140px,200px) auto;gap:14px;align-items:end}.ticket-stats{font-size:12px;color:var(--muted,#66766d);margin:17px 0}.ticket-grid{display:grid;grid-template-columns:minmax(235px,310px) minmax(0,1fr);gap:22px;align-items:start}.ticket-sidebar>button{margin-top:12px}.ticket-list{display:flex;flex-direction:column;gap:10px;max-height:780px;overflow:auto}.ticket-panel .ticket-card{display:flex;flex-direction:column;align-items:flex-start;gap:8px;width:100%;padding:17px;text-align:left;border-radius:10px;overflow-wrap:anywhere;white-space:normal}.ticket-card[aria-pressed=true]{border-color:var(--ticket-green);background:#f0f5e9;box-shadow:inset 3px 0 var(--ticket-green)}.ticket-card strong{font-size:14px;font-weight:650;line-height:1.35}.ticket-reference{display:flex;align-items:center;gap:9px;font-size:10px;font-weight:700;letter-spacing:.8px;color:var(--muted,#66766d)}.ticket-unread{font-size:9px;background:var(--ticket-green);color:white;letter-spacing:0;padding:2px 7px;border-radius:12px}.ticket-state{display:inline-block;font-size:10px;font-weight:650;line-height:1.4;border-radius:15px;padding:4px 9px;background:#eef1eb;color:#55644f;white-space:nowrap}.ticket-state.state-open{background:#fff0d9;color:#875c16}.ticket-state.state-in_progress{background:#e8eef9;color:#355b90}.ticket-state.state-answered{background:#e4efdb;color:#376334}.ticket-meta,.ticket-client{font-size:11px;color:var(--muted,#66766d);font-weight:400;overflow-wrap:anywhere}.ticket-detail{border:1px solid var(--ticket-line);border-radius:12px;padding:25px;background:white;min-height:240px;min-width:0}.ticket-empty{font-size:13px;padding:20px;color:var(--muted,#66766d)}.ticket-thread-heading h3{font-size:23px;line-height:1.25;margin:13px 0;overflow-wrap:anywhere}.ticket-state-actions{display:flex;align-items:end;gap:12px;padding:18px 0;border-bottom:1px solid var(--ticket-line);margin-bottom:20px;flex-wrap:wrap}.ticket-state-actions label{min-width:160px}.ticket-messages{display:flex;flex-direction:column;gap:14px;margin:20px 0 25px}.ticket-message{padding:17px;border:1px solid var(--ticket-line);border-radius:9px;background:#fafbf8;overflow-wrap:anywhere}.ticket-message.message-admin{background:#eff5e6;border-color:#dbe7ca}.ticket-message-head{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:11px;flex-wrap:wrap}.ticket-message-head time{font-size:10px;color:var(--muted,#66766d)}.ticket-message p{white-space:pre-wrap;font-size:13px;line-height:1.6;margin:11px 0 0}.ticket-reply,.ticket-new{display:flex;flex-direction:column;gap:17px}.ticket-new h3{font-size:23px;margin:0 0 6px}.ticket-reply small,.ticket-new small{font-size:11px;color:var(--muted,#66766d)}.ticket-reply button,.ticket-new button{align-self:flex-start}.ticket-notice{padding:12px 16px;border:1px solid #d8e5c4;border-radius:8px;background:#eff4e6;font-size:13px}.ticket-error{color:#a13a32;font-size:13px}.ticket-error:empty{display:none}.ticket-panel [hidden]{display:none!important}.admin-tabs{display:flex;gap:24px;border-bottom:1px solid var(--line);margin:0 0 28px}.admin-tabs button{padding:12px 0;border:0;border-bottom:3px solid transparent;background:transparent;color:var(--muted);font:inherit;font-size:13px;cursor:pointer}.admin-tabs button.selected{color:var(--green);border-bottom-color:var(--green)}@media(max-width:800px){.ticket-grid{grid-template-columns:minmax(195px,240px) minmax(0,1fr)}.ticket-detail{padding:18px}.ticket-tools{grid-template-columns:1fr 160px}.ticket-tools>button{grid-column:1/-1;justify-self:start}}@media(max-width:620px){.ticket-grid{grid-template-columns:1fr}.ticket-list{max-height:350px}.ticket-panel .section-title{align-items:flex-start;flex-direction:column}.ticket-tools{grid-template-columns:1fr}.ticket-tools>button{grid-column:auto}.ticket-thread-heading h3{font-size:21px}.ticket-detail{padding:18px}.ticket-message{padding:14px}.ticket-panel select{max-width:100%}}